Promotional Terms & Conditions

StarStock General Promotional Terms & Conditions

Updated 5th August 2021

These Promotional Terms and Conditions apply to certain promotional offers, as defined on the page of the relevant promotion (each an "Offer").

Please note that while a promotional reward will automatically be applied to your account, you may need to enter a promotional code during checkout for it to apply.

  1. These Promotional Terms and Conditions apply to certain promotional offers, as defined on the landing page of the relevant promotion (each an "Offer"). Please note that while a promotion will automatically be applied to your baset, you may need to enter a promotional code during checkout for it to apply.
  2. If an Offer is specific to a particular item, then a promotional reward can only be redeemed against that item.
  3. Unless otherwise specified on the landing page of the Offer or by StarStock:
    (i) promotional codes or promotional rewards cannot be used on existing orders; and
    (ii) only one promotional code or promotional reward can be redeemed per order.
  4. When paying for an order with a promotional code you will have to add the relevant item(s) to your Basket and complete your order via checkout.
  5. If you have applied a promotional code to your account but have not completed checkout of an eligible order , the code does need to be re-entered when completing checkout for another order that qualifies for the same Offer.
  6. If your order value exceeds the value of the promotional code or promotional reward, you must pay the balance using an appropriate payment method.
  7. You will not be able to view any unused promotional codes or rewards in the Your Account section of www.starstock.co.uk.
  8. Promotional codes and promotional rewards have no cash redemption value and are not transferable or assignable.
  9. The Offer is subject to availability and may be withdrawn or amended without notice. The Offer has no cash alternative.
  10. StarStock Terms and Conditions of Sale apply.
  11. If you use a promotional code or reward for a purchase on StarStock.co.uk and the order is subsequently cancelled, the promotional code will have been used and you should contact StarStock to get a code reissued.
  12. If you use a promotional code or reward for a purchase on starstock.co.uk and then return the order for a refund, the promotional code will not be available for re-use.

Qualified Promotions Terms & Conditions

These Qualified Promotions Terms and Conditions apply to certain promotional offers, as defined by the relevant promotion.

Customers will only qualify for the promotion by taking certain actions (e.g. spending a minimum amount, or buying one product to receive another product for free or at a discount) as outlined on the relevant page.

  1. The Offer only applies to items sold by StarStock at the website www.starstock.co.uk (the "Website").
  2. If the Offer is subject to a Minimum Purchase requirement:
    (i) if you remove Qualifying Items from your Basket, so that the combined purchase value of the remaining Qualifying Items at checkout falls below the Minimum Purchase requirement, the Offer will cease to apply;
    (ii) if you cancel your order for a Qualifying Item (so that the combined purchase value of the remaining Qualifying Items falls below the Minimum Purchase requirement) or a Promotional Item, the Offer will cease to apply; and
    (iii) if you return a Qualifying Item (so that the combined purchase value of the Qualifying Items you retain falls below the Minimum Purchase requirement) or a Promotional Item, StarStock reserves the right to charge you (using the payment method you used for the original order and without further notice) for the discount or the Promotional Item you received as part of the Offer.
  3. If the Offer is not subject to a Minimum Purchase requirement:
    (i) if you remove all Qualifying Items or all Promotional Items from your Basket, the Offer will cease to apply;
    (ii) if you cancel your order for a Qualifying Item or a Promotional Item, the Offer will cease to apply; and
    (iii) if you return a Qualifying Item or a Promotional Item, Amazon reserves the right to charge you (using the payment method you used for the original order and without further notice) for either the discount or the Promotional Item you received as part of the Offer.
  4. If this Offer is a fixed price offer (e.g., "Two cases of product for £20"), the stated fixed price is the pre tax price payable by you, wherever you are located and irrespective of your VAT registered status. For the avoidance of doubt all of our prices are shown NET of TAX.
  5. Unless otherwise specified on the page of the relevant promotion, the Offer may not be used on pre-existing orders or in conjunction with any other offer.
  6. The Offer is subject to availability and may be withdrawn or amended without notice. The Offer has no cash alternative.
  7. StarStock’s Conditions of Use and Sale apply.

Vouchers and Promotional Codes

Please read the Terms & Conditions related to the collection and redemption of vouchers.

How to redeem a voucher:

  1. Add the voucher to your Basket by clicking the "ADD PROMOTIONAL CODE" link. Each voucher is valid for a limited time or while stocks last. You will usually have until 23:59 on the Expiry Date to redeem the voucher. Quantities are limited and vouchers may expire before the Expiry Date.
  2. To redeem the voucher by making a one-off purchase:
  • Add a Qualifying Item to your Basket by clicking the "Add to Basket" button.
  • When you're ready to checkout, click the "Basket" link and click the "ADD PROMOTIONAL CODE" link.
  • The voucher discount will be automatically applied at checkout, reducing the price of any Qualifying Item. If you checkout with more than one Qualifying Item in your basket, the discount may only apply to the cheapest Qualifying Item. If the discount has been applied successfully, it will appear in the Order Summary.

Terms and Conditions: 

  1. StarStock reserves the right to modify or cancel any voucher at any time.
  2. Each voucher may only be used at www.starstock.co.uk for the purchase of Qualifying Items.
  3. Each voucher collected should only be used once. Customers may be able to collect some vouchers more than once, however, customers may not collect and use a voucher more than 10 times and may not use more than one of the same voucher in a single order.
  4. If you return any Qualifying Item(s) purchased with a voucher, the voucher discount or value will be subtracted from the refund you receive.
  5. Offers are valid in each case while stocks last.
  6. Vouchers have no cash redemption value and are not transferable or assignable.
  7. Vouchers may not be used in conjunction with any other promotional discounts - this will be apparent in the Basket page.